Store Policy
Customer Care
At Vivre Joi Jewelry, we care deeply about our customers and are committed to providing a smooth, enjoyable shopping experience from start to finish. Our team is here to assist you with any questions about your order, shipping, or product care, and we typically respond within 24–48 business hours. All of our jewelry is packaged with care to ensure it arrives in perfect condition, and if any issue arises, we will work quickly to resolve it. We gladly accept returns within 14 days of delivery for unworn items in original packaging (with the exception of earrings, custom, or personalized pieces, which are final sale). Your satisfaction, trust, and privacy are our top priorities, and we are dedicated to ensuring your experience with Vivre Joi Jewelry is as special as the pieces we create.
Privacy & Safety
Your privacy and safety are very important to us. We use secure payment methods to protect your personal and financial information, and we never share your details with third parties without your consent. All customer data is kept confidential and used only to process orders, provide support, and keep you updated if you choose to receive our communications. We are committed to creating a safe and trustworthy shopping environment so you can enjoy your experience with confidence.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments